Manage mailbox size

Solution 1

Call or e-mail your provider requesting to enlarge the maximum mailboxsize.

Solution 2

Clean up your e-mail! You can do it several ways, one of which is to remove attachments that you already processed in someway or another from e-mail messages. Another way is letting Zimbra remove e-mail after a period of time that you define.

Remove attachments

Attachments are the biggest mailbox size boosters, this is how you remove them:
  • Select the folder that you want to clean up.
  • Make sure the reading pane is visible on the right:
showpreviewpane
  • Right-click on the gray beam above the list of e-mails.
orderbysize
  • Choose Sort by Size in stead of Sort by Date.
  • Select an e-mail with an attachment.
  • Click on Remove behind the attachment in the preview pane, then clik Yes to confirm.
  • The attachment will now be removed from the e-mail message, the e-mail message itself will remain on the server.

Set retention period

You can also choose to automatically remove e-mail messages that are older than a predefined period of time. This is how you do it:
  • Right-click on the folder that you want Zimbra to clean up.
  • Choose Edit Properties.
  • Click the Retention tab.
setretentionperiod

  • Checkmark Enable Message Disposal.
  • Select days, weeks, months or years in the menu that says days.
  • Type the number of days, weeks, months or years after which the e-mail can be removed.
  • Now click OK to save the settings for this folder.

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Any question or you'd like access to our demo? Please email us or call: +31 (0)345 - 200 010